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Can't open PureMessage Manage Quarantine

yuonher

Hi,

I have problem with puremessage manage quarantine and reporting.

When I open manage quarantine, below error message appear:

An error occurred when querying the quarantine: 

Can't call method "prepare" on unblessed reference at /opt/pmx/lib/site_perl/5.8.7/PureMessage/MessageStore/pmdb/MessageSet.pm line 215. 

Any body have experience dealing with this problem? really appreciate your help.

Best Regards

:18023


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  • 0

    We tried the manual test

    $ export LD_LIBRARY_PATH=/opt/pmx/lib

    $ pmx-database sta

    and now the quarantine is responding in queries

    (but we see only quite old entries..) // edit - now we see fresh entries .

    but the postgreSQL service is still shown as stopped

    :35587
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  • 0

    We tried the manual test

    $ export LD_LIBRARY_PATH=/opt/pmx/lib

    $ pmx-database sta

    and now the quarantine is responding in queries

    (but we see only quite old entries..) // edit - now we see fresh entries .

    but the postgreSQL service is still shown as stopped

    :35587
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