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Can't open PureMessage Manage Quarantine

yuonher

Hi,

I have problem with puremessage manage quarantine and reporting.

When I open manage quarantine, below error message appear:

An error occurred when querying the quarantine: 

Can't call method "prepare" on unblessed reference at /opt/pmx/lib/site_perl/5.8.7/PureMessage/MessageStore/pmdb/MessageSet.pm line 215. 

Any body have experience dealing with this problem? really appreciate your help.

Best Regards

:18023


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  • 0

    this is the output as pmx user (we are still on version 5.6)

    $ env

    MANPATH=/opt/pmx/man:/opt/pmx/sendmail/man:/opt/pmx/postfix/man
    HOSTNAME=mail.xxxxx.xx
    SHELL=/bin/bash
    TERM=xterm
    HISTSIZE=1000
    TMPDIR=/var/tmp
    NLS_LANG=AMERICAN_AMERICA.EL8ISO8859P7
    LD_32_LIBRARY_PATH=/opt/pmx/lib
    USER=pmx
    LS_COLORS=no=00:fi=00:di=00;34:ln=00;36:pi=40;33:so=00;35:bd=40;33;01:cd=40;33;01:or=01;05;37;41:mi=01;05;37;41:ex=00;32:*.cmd=00;32:*.exe=00;32:*.com=00;32:*.btm=00;32:*.bat=00;32:*.sh=00;32:*.csh=00;32:*.tar=00;31:*.tgz=00;31:*.arj=00;31:*.taz=00;31:*.lzh=00;31:*.zip=00;31:*.z=00;31:*.Z=00;31:*.gz=00;31:*.bz2=00;31:*.bz=00;31:*.tz=00;31:*.rpm=00;31:*.cpio=00;31:*.jpg=00;35:*.gif=00;35:*.bmp=00;35:*.xbm=00;35:*.xpm=00;35:*.png=00;35:*.tif=00;35:
    LD_LIBRARY_PATH=/opt/oracle/oraclehome/lib
    ORACLE_SID=
    ORACLE_BASE=/opt/oracle
    TNS_ADMIN=/opt/oracle/oraclehome/network/admin
    MAIL=/var/spool/mail/pmx
    PATH=/opt/pmx/bin:/opt/pmx/etc/init.d:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin:/opt/oracle/oraclehome/bin:/opt/oracle/oraclehome/lib
    INPUTRC=/etc/inputrc
    PWD=/opt/pmx/home
    LANG=en_US.UTF-8
    ORACLE_TERM=xterm
    SSH_ASKPASS=/usr/libexec/openssh/gnome-ssh-askpass
    SHLVL=1
    HOME=/opt/pmx/home
    LOGNAME=pmx
    CVS_RSH=ssh
    CLASSPATH=/opt/oracle/oraclehome/JRE:/opt/oracle/oraclehome/jlib:/opt/oracle/oraclehome/rdbms/jlib
    LESSOPEN=|/usr/bin/lesspipe.sh %s
    ORACLE_HOME=/opt/oracle/oraclehome
    G_BROKEN_FILENAMES=1
    _=/bin/env

    $ ldd /opt/pmx/postgres/bin/psql

            linux-gate.so.1 =>  (0xffffe000)
            libpq.so.5 => not found
            libcrypt.so.1 => /lib/libcrypt.so.1 (0x006a4000)
            libdl.so.2 => /lib/libdl.so.2 (0xf7f6f000)
            libm.so.6 => /lib/libm.so.6 (0xf7f46000)
            libc.so.6 => /lib/libc.so.6 (0x00549000)
            /lib/ld-linux.so.2 (0x0052a000)

    :35581
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  • 0

    this is the output as pmx user (we are still on version 5.6)

    $ env

    MANPATH=/opt/pmx/man:/opt/pmx/sendmail/man:/opt/pmx/postfix/man
    HOSTNAME=mail.xxxxx.xx
    SHELL=/bin/bash
    TERM=xterm
    HISTSIZE=1000
    TMPDIR=/var/tmp
    NLS_LANG=AMERICAN_AMERICA.EL8ISO8859P7
    LD_32_LIBRARY_PATH=/opt/pmx/lib
    USER=pmx
    LS_COLORS=no=00:fi=00:di=00;34:ln=00;36:pi=40;33:so=00;35:bd=40;33;01:cd=40;33;01:or=01;05;37;41:mi=01;05;37;41:ex=00;32:*.cmd=00;32:*.exe=00;32:*.com=00;32:*.btm=00;32:*.bat=00;32:*.sh=00;32:*.csh=00;32:*.tar=00;31:*.tgz=00;31:*.arj=00;31:*.taz=00;31:*.lzh=00;31:*.zip=00;31:*.z=00;31:*.Z=00;31:*.gz=00;31:*.bz2=00;31:*.bz=00;31:*.tz=00;31:*.rpm=00;31:*.cpio=00;31:*.jpg=00;35:*.gif=00;35:*.bmp=00;35:*.xbm=00;35:*.xpm=00;35:*.png=00;35:*.tif=00;35:
    LD_LIBRARY_PATH=/opt/oracle/oraclehome/lib
    ORACLE_SID=
    ORACLE_BASE=/opt/oracle
    TNS_ADMIN=/opt/oracle/oraclehome/network/admin
    MAIL=/var/spool/mail/pmx
    PATH=/opt/pmx/bin:/opt/pmx/etc/init.d:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin:/opt/oracle/oraclehome/bin:/opt/oracle/oraclehome/lib
    INPUTRC=/etc/inputrc
    PWD=/opt/pmx/home
    LANG=en_US.UTF-8
    ORACLE_TERM=xterm
    SSH_ASKPASS=/usr/libexec/openssh/gnome-ssh-askpass
    SHLVL=1
    HOME=/opt/pmx/home
    LOGNAME=pmx
    CVS_RSH=ssh
    CLASSPATH=/opt/oracle/oraclehome/JRE:/opt/oracle/oraclehome/jlib:/opt/oracle/oraclehome/rdbms/jlib
    LESSOPEN=|/usr/bin/lesspipe.sh %s
    ORACLE_HOME=/opt/oracle/oraclehome
    G_BROKEN_FILENAMES=1
    _=/bin/env

    $ ldd /opt/pmx/postgres/bin/psql

            linux-gate.so.1 =>  (0xffffe000)
            libpq.so.5 => not found
            libcrypt.so.1 => /lib/libcrypt.so.1 (0x006a4000)
            libdl.so.2 => /lib/libdl.so.2 (0xf7f6f000)
            libm.so.6 => /lib/libm.so.6 (0xf7f46000)
            libc.so.6 => /lib/libc.so.6 (0x00549000)
            /lib/ld-linux.so.2 (0x0052a000)

    :35581
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