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Can't open PureMessage Manage Quarantine

yuonher

Hi,

I have problem with puremessage manage quarantine and reporting.

When I open manage quarantine, below error message appear:

An error occurred when querying the quarantine: 

Can't call method "prepare" on unblessed reference at /opt/pmx/lib/site_perl/5.8.7/PureMessage/MessageStore/pmdb/MessageSet.pm line 215. 

Any body have experience dealing with this problem? really appreciate your help.

Best Regards

:18023


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  • 0

    we noticed the error a couple of days ago .

    We run

    pmx-database start

    as pmx user

    the same error was shown when we restarted Puremessage.

    we get this with icps

    ------ Shared Memory Segments --------
    key        shmid      owner      perms      bytes      nattch     status
    0x74010176 1572864    root      600        4          0
    0x7401014c 2293761    root      600        4          0
    0x00000000 2654210    root      644        80         2
    0x7401014b 2260995    root      600        4          0
    0x740101af 688132     root      600        4          0
    0x00000000 2686981    root      644        16384      2
    0x00000000 2719750    root      644        280        2
    0x00000000 2752519    gdm       600        393216     2          dest

    ------ Semaphore Arrays --------
    key        semid      owner      perms      nsems
    0x000000a7 0          root      600        1
    0x00000000 32769      nobody    600        1
    0x00000000 262146     pmx       600        1
    0x00000000 327683     pmx       600        1
    0x00000000 360452     pmx       600        1
    0x00000000 393221     apache    600        1
    0x00000000 425990     apache    600        1

    ------ Message Queues --------
    key        msqid      owner      perms      used-bytes   messages

    PostgreSQL is not running - at least this is what we see on the web interface dashboard ..

    :35499
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  • 0

    we noticed the error a couple of days ago .

    We run

    pmx-database start

    as pmx user

    the same error was shown when we restarted Puremessage.

    we get this with icps

    ------ Shared Memory Segments --------
    key        shmid      owner      perms      bytes      nattch     status
    0x74010176 1572864    root      600        4          0
    0x7401014c 2293761    root      600        4          0
    0x00000000 2654210    root      644        80         2
    0x7401014b 2260995    root      600        4          0
    0x740101af 688132     root      600        4          0
    0x00000000 2686981    root      644        16384      2
    0x00000000 2719750    root      644        280        2
    0x00000000 2752519    gdm       600        393216     2          dest

    ------ Semaphore Arrays --------
    key        semid      owner      perms      nsems
    0x000000a7 0          root      600        1
    0x00000000 32769      nobody    600        1
    0x00000000 262146     pmx       600        1
    0x00000000 327683     pmx       600        1
    0x00000000 360452     pmx       600        1
    0x00000000 393221     apache    600        1
    0x00000000 425990     apache    600        1

    ------ Message Queues --------
    key        msqid      owner      perms      used-bytes   messages

    PostgreSQL is not running - at least this is what we see on the web interface dashboard ..

    :35499
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