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Encrypted attachments getting quarantined (PureMessage for Unix)

Pubudu

Lately I have observed that Encrypted (Password protected) attachments are getting quarantined as "Suspect" under the policy rule "Quarantine mail containing suspicious attachments".

The file types are quarantined are,

* Microsoft excel .xlsx   or  .xls

* Zip archives   .zip

My users are used to send password protected excel files as a precaution on files containing sensitive data such as account details, etc.

This is a recent development and I am pretty sure that this was not enforced previously on these type of attachments. Encrypted PDF documents are still passing through without any issues. I wonder if anyone else have come across this and I strongly believe this change should not have been made.

Kind regards,

Pubudu.

:1681


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    Thanks for the quick reply, Erric.

    I left out a crucial piece of information: I am running PureMessage for Microsoft Exchange V3.1.  Whereas it has a GUI, it is not a Web GUI and, more importantly, I believe I drilled down into every screen and I could not find a place to define an exclusion.

    Do you know the right incantation for this environment?

       Ace

    :19977
Reply
  • 0

    Thanks for the quick reply, Erric.

    I left out a crucial piece of information: I am running PureMessage for Microsoft Exchange V3.1.  Whereas it has a GUI, it is not a Web GUI and, more importantly, I believe I drilled down into every screen and I could not find a place to define an exclusion.

    Do you know the right incantation for this environment?

       Ace

    :19977
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