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error="Connection to server timed out"

onats
hi everyone,

Just creating a new thread for "Connection to server timed out" error in webfiltering. We have an intensive browsing requirement in our team. And users noticed that Sophos was blocking many sites which are supposedly allowed. Further investigation, we concluded that these sites weren't responding from our request. Furthermore, we disabled the web filtering module in the Sophos - Astaro UTM9 220. We noticed that some site are in fact responding if the webfilter module was disable. sample websites are 

http://www.autonation.com

http://www.howbill.com


Need your help.

Best regards,

Onats.


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  • 0 in reply to BarryG
    onuts ,

    can you reply with the steps that you have taken to resolve as i am experiencing the same issue.
  • 0
    About a year ago I recall on odd bug where some people could get to a website and other people could not.  If I recall, even traceroute was failing.

    It turned out to be related to what country they were in, and therefore the route they were taking, and some ISP or backbone was not happy.

    Turning off ECN resolved the problem.   It was only affecting one or two sites and countries so I don't know if this is well known.
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