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This site can’t be reached after Decrypt and scan function be enabled

Perry Pong

Hi,

When I start to the "Decrypt and scan" function in the firewall, some websites will have a error message.

This site can’t be reached

www.hotel-icon.com unexpectedly closed the connection.

Try:

  • Checking the connection
  • Checking the proxy and the firewall
  • Running Windows Network Diagnostics
ERR_CONNECTION_CLOSED

If I am switching back to "URL filtering only", the website is working again. Surely, the Local LAN Setting of proxy is using "Automatic".

After check the log, the website is "pass" at "Decrypt and scan" function. From this community, someone has the same problem as before but no result. Who can teach me how to fix it?

Log:

2018:12:14-11:49:06  httpproxy[13789]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="10.77.192.90" dstip="101.100.216.166" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xdf04a000" url="https://www.hotel-icon.com/" referer="" error="" authtime="0" dnstime="3" cattime="148" avscantime="0" fullreqtime="86089" device="0" auth="0" ua="" exceptions=""
2018:12:14-11:49:06  httpproxy[13789]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="10.77.192.90" dstip="101.100.216.166" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xe20cb800" url="https://www.hotel-icon.com/" referer="" error="" authtime="0" dnstime="1" cattime="49" avscantime="0" fullreqtime="87066" device="0" auth="0" ua="" exceptions=""
2018:12:14-11:49:06  httpproxy[13789]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="10.77.192.90" dstip="101.100.216.166" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xde0f7800" url="https://www.hotel-icon.com/" referer="" error="" authtime="0" dnstime="3" cattime="75" avscantime="0" fullreqtime="77334" device="0" auth="0" ua="" exceptions=""

 

At the same time, I found that some free music websites can entry but can't play the music with java script.  Also, the log shows "pass".

Log :

2018:12:14-12:57:10 httpproxy[13789]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="10.77.192.90" dstip="54.39.176.86" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xdf875000" url="https://www.bensound.org/" referer="" error="" authtime="0" dnstime="2" cattime="119" avscantime="0" fullreqtime="442144" device="0" auth="0" ua="" exceptions="" category="111" reputation="neutral" categoryname="Education/Reference"
2018:12:14-12:57:10 httpproxy[13789]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="10.77.192.90" dstip="54.39.176.86" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xe188e000" url="https://www.bensound.org/" referer="" error="" authtime="0" dnstime="1" cattime="95" avscantime="0" fullreqtime="444409" device="0" auth="0" ua="" exceptions="" category="111" reputation="neutral" categoryname="Education/Reference"

Thanks , Thanks and Thanks



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