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SSL VPN Connected but unable to use browser

Running Sophos UTM (9.601-5) successfully for a couple years and recently had to rebuild my laptop. After rebuild I pulled openvpn config from user portal and imported to viscosity client. I am able to successfully connect and can ping external sites (8.8.8.8) when connected, can SSH to the UTM device itself, but...I cannot open anything with a web-browser (Chrome/Safari), including the Sophos dashboard. I have looked at my logs and can see successful DNS resolution, nothing obvious in FW logs, have tried toggling IPS and web-proxy into off position without any success...anything obvious I might be missing here?

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0 Jon Engle over 5 years ago in reply to BAlfson

Thanks Bob...so I made those changes and it looks like I am getting the same behavior.
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0 BAlfson over 5 years ago in reply to Jon Engle

Does doing #1 in Rulz (last updated 2019-04-17) give you any clues, Jon?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Jon Engle over 5 years ago in reply to BAlfson

Good idea...I'll keep poking around for other clues as well as reviewing additional rulz. I do have all syslog messages being sent to Splunk and I don't see any denies/blocks/etc. from my most recent test. FWIW I am testing from my mobile as a hotspot...don't see why that would matter as it's worked in the past but it is another datapoint.
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0 Jon Engle over 5 years ago in reply to Jon Engle

Bob - It doesn't make much sense to me but when I connected from a Hotel Wifi this evening everything works as expected...disconnected and confirmed the issue above still exists from my cell phone hotspot. I think we can mark this issue as resolved, thanks for all the help!
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