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Sophos UTM 9 with AWS Site-to-Site VPC: Tunnels up, but no ping

I've got an installation of Sophos UTM 9 connected to four AWS VPCs with Site-to-Site. I created Customer Gateways, Virtual Private Gateways and a Site-To-Site connection in each of the private VPCs. I then exported the configuration from AWS and imported into Sophos. So far so good - the tunnels are up. I've set the route tables to propagate routes and the route tables seem to be OK.

 

However, when I try to ping an EC2 in one of the private VPCs, I get 100% packet loss:

 

PING 10.93.1.4 (10.93.1.4) 56(84) bytes of data.

 

--- 10.93.1.4 ping statistics ---

5 packets transmitted, 0 received, 100% packet loss, time 4032ms

 

If I try traceroute, I get the following:

 

traceroute to 10.93.1.4 (10.93.1.4), 30 hops max, 40 byte packets using UDP

1 * * *

2 * * *

3 * * *

4 * * *

5 * * *

6 * * *

 

I set up a static route to the VPC, using the internal network card as the gateway, and I get the following response from traceroute:

 

1 10.93.1.4 (10.93.1.4) 2.209 ms 1.688 ms 1.850 ms

2 10.93.1.4 (10.93.1.4) 4.789 ms 4.688 ms 4.018 ms

3 * * *

4 * * *

5 * * *

6 * * *

7 * * *

8 * * *

9 10.93.1.4 (10.93.1.4) 9.051 ms 8.660 ms 8.439 ms

10 10.93.1.4 (10.93.1.4) 9.112 ms 8.900 ms *

11 * * *

12 * * *

13 * * *

14 * * *

15 * * *

16 10.93.1.4 (10.93.1.4) 14.498 ms * *

17 10.93.1.4 (10.93.1.4) 15.581 ms * *

18 * * *

19 * * *

20 * * *

21 * * *

22 * * *

23 10.93.1.4 (10.93.1.4) 19.517 ms * *

 

This looks like I'm getting intermittent pings back.

 

What is going on? Am I on the right path with the static route?

 

Thanks for any help!



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