Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 12 replies
  • Subscribers 1 subscriber
  • Views 11440 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[CRIT-310] Up2Date prefetch failed

PeterE
Hi all

After upgrading ACC from 2.0 to 2.1 i get Error [CRIT-310] Up2Date prefetch failed on ASG 7.501:
Up2Date prefetch failed: All 12 Authentication Servers failed

-- 
System Uptime : 0 days 0 hours 30 minutes
System Load : 1.20
System Version : Astaro Security Gateway Software 7.501

Please refer to the manual for detailed instructions.

Hints:
- new License is installed on ACC
- up2date Log on ACC says: 2009:12:04-16:13:04 acc audld[8403]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
- if i change "Use ACC server as Up2Date Cache" on ASG to disabled (unmarked), update works fine

Any suggestions?

Cheers Peter
Edit/Delete Message


This thread was automatically locked due to age.
  • 0
    Hello Henning

    Thanks for your help.
    Can you give me a list of all possible Servers or Domain-names that i need for up2date, to take the direct rule for ACC so "small" as possible?

    Thanks Peter
  • 0
    Hi,

    the servers you need to allow are:

    v7up2date[1-11].astaro.com
    213.144.15.5
    213.198.93.249
    79.125.52.203
    128.121.10.115
    128.242.114.243
    75.101.226.191

    v7beta-up2date.astaro.com
    213.144.15.18

    up2date[1-3].fw-notify.net
    80.237.192.98
    216.167.31.83

    Some of the server DNS names will resolve to the same IP, so the current IP list is shorter than the number of DNS names.

    The last two addresses are only needed till end of this year.

    Regards,
    Henning
Unfiltered HTML