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RBL's blocking Microsoft internal and Office365 servers

I'm finding that my critical contacts can't communicate with me via email due to flagging by RBL's.  After further investigation, it includes those who are using Microsoft email infrastructure: both internal employees and corporate members who have outsourced their email services to Microsoft through Live@edu other other offerings.  It's not only these folks, but blocking these people impacts me the most.


var/log/smtp/2013/12/smtp-2013-12-18.log.gz:2013:12:18-13:53:08  ravenna exim-in[23455]: 2013-12-18 13:53:08 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="74.63.194.68"  from="bounces+273298-313f-[private information]sendgrid.info"  to="doug@[private information].com" size="-1" reason="rbl"  extra="cbl.abuseat.org" [FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-03.log.gz:2014:01:03-16:10:34  ravenna exim-in[14501]: 2014-01-03 16:10:34 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="204.13.248.72"  from="" to="prvs=008145706c=[private information]" size="13915"  reason="rbl" extra="cbl.abuseat.org" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-06.log.gz:2014:01:06-10:18:04  ravenna exim-in[8293]: 2014-01-06 10:18:04 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="207.46.163.209"  from="susan.[private information]"  to="doug@[private information]" size="16611" reason="rbl"  extra="combined.rbl.msrbl.net" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-06.log.gz:2014:01:06-10:18:04  ravenna exim-in[8293]: 2014-01-06 10:18:04  H=mail-bl2lp0209.outbound.protection.outlook.com  (na01-bl2-obe.outbound.protection.outlook.com) [207.46.163.209]:5037  F= rejected RCPT  : 207.46.163.209 blacklisted at  combined.rbl.msrbl.net [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-08.log.gz:2014:01:08-13:31:43  ravenna exim-in[6075]: 2014-01-08 13:31:43 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="207.46.163.206"  from="[private information].com" to="doug@[private information]"  size="20075" reason="rbl" extra="combined.rbl.msrbl.net" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-08.log.gz:2014:01:08-13:31:43  ravenna exim-in[6075]: 2014-01-08 13:31:43  H=mail-bl2lp0206.outbound.protection.outlook.com  (na01-bl2-obe.outbound.protection.outlook.com) [207.46.163.206]:42226  F= rejected RCPT  : 207.46.163.206 blacklisted at  combined.rbl.msrbl.net [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-08.log.gz:2014:01:08-13:34:08  ravenna exim-in[6301]: 2014-01-08 13:34:08 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="207.46.163.149"  from="[private information].com" to="doug@[private information].com"  size="18356" reason="rbl" extra="cbl.abuseat.org" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-08.log.gz:2014:01:08-13:37:22  ravenna exim-in[6617]: 2014-01-08 13:37:22 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="207.46.163.242"  from="[private information].com" to="doug@[private information].com"  size="20007" reason="rbl" extra="cbl.abuseat.org" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-09.log.gz:2014:01:09-14:09:53  ravenna exim-in[14288]: 2014-01-09 14:09:53 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="204.13.248.72"  from="" to="prvs=0086cc3a24=doug@[private information].com" size="9911"  reason="rbl" extra="combined.rbl.msrbl.net" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-09.log.gz:2014:01:09-14:09:53  ravenna exim-in[14288]: 2014-01-09 14:09:53 H=mho-02-ewr.mailhop.org  [204.13.248.72]:28519 F=<> rejected RCPT  : 204.13.248.72  blacklisted at combined.rbl.msrbl.net [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-10.log.gz:2014:01:10-12:43:14  ravenna exim-in[4950]: 2014-01-10 12:43:14 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="207.46.163.185"  from="[private information].com" to="doug@[private information].com"  size="10951" reason="rbl" extra="combined.rbl.msrbl.net" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-10.log.gz:2014:01:10-12:43:14  ravenna exim-in[4950]: 2014-01-10 12:43:14  H=mail-bn1blp0185.outbound.protection.outlook.com  (na01-bn1-obe.outbound.protection.outlook.com) [207.46.163.185]:13940  F= rejected RCPT  : 207.46.163.185 blacklisted at  combined.rbl.msrbl.net [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-10.log.gz:2014:01:10-23:51:44  ravenna exim-in[32238]: 2014-01-10 23:51:44 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="204.13.248.72"  from="" to="prvs=0088fe969f=doug[private information].com" size="4677"  reason="rbl" extra="bl.spamcop.net" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-14.log.gz:2014:01:14-07:51:08  ravenna exim-in[14631]: 2014-01-14 07:51:08 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="207.46.163.154"  from="[private information]com" to="doug@[private information].com"  size="26180" reason="rbl" extra="cbl.abuseat.org" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-15.log.gz:2014:01:15-21:20:11  ravenna exim-in[10406]: 2014-01-15 21:20:11 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="157.55.133.100"  from="" to="doug[private information]com" size="10082" reason="rbl"  extra="bl.spamcop.net" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-16.log.gz:2014:01:16-12:49:00  ravenna exim-in[10423]: 2014-01-16 12:49:00 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="209.85.214.201"   from="3ukXYUhIJAEMqfgwfitwnzxmzrfszxlrfnq.htr@calendar-server.bounces.google.com"  to="doug@[private information].com" size="-1" reason="rbl"  extra="cbl.abuseat.org" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-16.log.gz:2014:01:16-12:49:18  ravenna exim-in[10446]: 2014-01-16 12:49:18 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="74.125.82.48"  from="[private information].com" to="doug@[private information].com"  size="-1" reason="rbl" extra="zen.spamhaus.org" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-16.log.gz:2014:01:16-13:00:13  ravenna exim-in[11676]: 2014-01-16 13:00:13 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="209.85.128.73"  from="3W0jYUhIJAOgVKLbKNYbSecReWKXecQWKSV.MYW@calendar-server.bounces.google.com"  to="doug@[private information].com" size="-1" reason="rbl"  extra="bl.spamcop.net" [/FONT]
[FONT=monospace]/var/log/smtp/2014/01/smtp-2014-01-16.log.gz:2014:01:16-13:06:19  ravenna exim-in[12739]: 2014-01-16 13:06:19 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="209.85.213.73"  from="3W0jYUhIJAOgVKLbKNYbSecReWKXecQWKSV.MYW@calendar-server.bounces.google.com"  to="doug@[private information].com" size="-1" reason="rbl"  extra="b.barracudacentral.org" [/FONT]
[FONT=monospace]/var/log/smtp.log:2014:01:17-12:11:36  ravenna exim-in[8201]: 2014-01-17 12:11:36 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="207.46.163.150"  from="[private information].com"  to="doug@[private information].com" size="32305" reason="rbl"  extra="psbl.surriel.com" [/FONT]
[FONT=monospace]/var/log/smtp.log:2014:01:17-12:14:28  ravenna exim-in[8411]: 2014-01-17 12:14:28 id="1003" severity="info"  sys="SecureMail" sub="smtp" name="email rejected" srcip="207.46.163.189"  from="[private information]com"  to="doug@[private information].com" size="32438" reason="rbl"  extra="cbl.abuseat.org" [/FONT]
Does anyone have any thoughts on best practices for RBL's or what to tell a CEO when he suggests one's email server [Sophos Gateway] is misconfigured.

Thanks,

~Doug


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  • Yes.  I'm using DynDns.com as a forwarding smtp server to manage my ever-chaning ip addresses.
  • It seems Barracuda was one of the RBL's that listed Microsoft.

    Here are the RBL's that listed Microsoft:
    b.barracudacentral.org
    cbl.abuseat.org 
    psbl.surriel.com
    zen.spamhaus.org
    combined.rbl.msrbl.net 

    This list contains some of the best RBL's.  
    I think I'll conclude the resolution rests with Microsoft.
    They need to build a tool that will update RBL whitelists with their server IPs.
  • It seems Barracuda was one of the RBL's that listed Microsoft.

    Here are the RBL's that listed Microsoft:
    b.barracudacentral.org
    cbl.abuseat.org
    psbl.surriel.com
    zen.spamhaus.org
    combined.rbl.msrbl.net

    This list contains some of the best RBL's.
    I think I'll conclude the resolution rests with Microsoft.
    They need to build a tool that will update RBL whitelists with their server IPs.


    if ms is listed they may have had some spammers get on their service.  Spamhaus and brbl are reliable. .it appears ms needs to ckean their network...you are going to have to set exceptions in your utm for ms right now.

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • Yes, you've come around to my view of things.

    Microsoft has loads of spammers.  I believe there are people that have automated the creation of private sites within MS Online services.  This will allow the instantaneous creation of email entities as sources of spam.  Given the scale of MS infrastructure, it will be very hard to manage this spam as RBL's are creating a limited denial of service of email from Microsoft.  Limited because only some servers are tagged and they have thousands.
  • Microsoft has loads of spammers.  I believe there are people that have automated the creation of private sites within MS Online services.  This will allow the instantaneous creation of email entities as sources of spam.  Given the scale of MS infrastructure, it will be very hard to manage this spam as RBL's are creating a limited denial of service of email from Microsoft.  Limited because only some servers are tagged and they have thousands.


    Glad I use google apps..[:)]

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow

  • Ha!  That's hilarious. 
    The rub is this still affects your inbound email from all the folks that use MS Online Services (aka Office 365) for their corporate email.  We're all impacted.
  • Ha!  That's hilarious.
    The rub is this still affects your inbound email from all the folks that use MS Online Services (aka Office 365) for their corporate email.  We're all impacted.


    I was getting mine frim my ofgice365 to my Google apps

    Owner:  Emmanuel Technology Consulting

    http://etc-md.com

    Former Sophos SG(Astaro) advocate/researcher/Silver Partner

    PfSense w/Suricata, ntopng, 

    Other addons to follow