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S/MIME certificates are not extracted

hagman_01
In Astaro 8.311, I have configured (under Mail security - Encryption - Options) automatic extraction of S/MIME certificates.
However, it never happens that S/MIME certificates get extracted and listed under Mail security - Encryption - S/MIME certificates. The list remains empty.
I have received several signed mails from external, where the user certificate (A) was signed by an intermediate certificate (B) and the intermediate certificate (B) was signed by a standard VeriSIgn certificate (C).
I have verified that C occurs among Mail security - Encryption - S/MIME CAs. 
I have also added B manually to that list and received signed mails after that. 
Still no success.
The way I understand this feature, an incoming mail signed with certificate A should cause A to appear under Mail security - Encryption - S/MIME certificates after a few minutes ...

What's wrong here? [:S]


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  • 0 in reply to Alexander Busch

    At least in my case, it was a layer 8 mistake [H] Certainly caused by a lack of documentation.
    Certificate extraction therefore only takes place if the e-mail is sent to a user for whom an internal user is listed under E-mail Encyption.
    Thus, the automatic extraction of certificates worked for me too. I hope this insight will help others now.

    Best
    Alex

    -

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