I would like to add a suggestion that they upgrade their boxes to 8gb because the box will start swapping when the user count increases or a number of threads try to view videos etc. Also 4gb works for a minimal installation with not much in the way of features enabled.
XG115W - v20.0.2 MR-2 - Home
XG on VM 8 - v21 GA
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fully agree.. 8GB is a must have here...see my signature ;-)
greets
zaphod
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Home: Zotac CI321 (8GB RAM / 120GB SSD) with latest Sophos UTM
Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...
No issues here since my last post.
8Gb I agree is nice to have. However I have a 8gb KIT (4gb x 2), and haven't had any issues related to having 2 DIMMs as far as I can tell.
The first thing I did however before I even tried to install Sophos was upgrade to the latest BIOS. So I'm inclined to say the BIOS is most likely the cause of the issue. Plus...think of how many Linux servers and desktops there are out there with more then one DIMM...I personally have built more then I can count.
So try the BIOS upgrade first is my thought.