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Up2Data server down?

FrancWest
Hi,

after all the issues today, our ASG box is not updating it's patterns anymore. I'm stuck at version 12409. The up2date log reports the following:

2010:05:07-17:00:33 firewall audld[14783]: Starting Up2Date Package Downloader (Version 1.57) 
2010:05:07-17:00:33 firewall audld[14783]: patch up2date possible 
2010:05:07-17:00:34 firewall audld[14783]: Could not connect to Authentication Server 213.144.15.5:443 (code=500). 
2010:05:07-17:00:34 firewall audld[14783]: Could not connect to Authentication Server 213.144.15.5:443 (code=500). 
2010:05:07-17:00:34 firewall audld[14783]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

Franc.


This thread was automatically locked due to age.
  • 0 in reply to trollvottel
    Hi, you may manually update /etc/up2date/servers.sorted (prefered, because sticky) with some other servers or enter 'audld.plx --trigger --server v7up2date8.astaro.com:443' to directly trigger the up2date pattern downloader with another server (#8, which is in the Amazon Cloud).


    See other thread, doesn't work also:

    https://community.sophos.com/products/unified-threat-management/astaroorg/f/52/t/27435

    I suggest we close this thread and continue in the above (linked) one, so we have one place we can discuss this issue.

    Franc.
  • 0 in reply to FrancWest
    Same problem here. No updates anymore.

    2010:05:08-21:30:02 firewall audld[6409]: patch up2date possible
    2010:05:08-21:30:02 firewall audld[6409]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-21:30:02 firewall audld[6409]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-21:30:03 firewall audld[6409]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2010:05:08-21:45:01 firewall audld[6743]: Starting Up2Date Package Downloader (Version 1.57)
    2010:05:08-21:45:01 firewall audld[6743]: patch up2date possible
    2010:05:08-21:45:01 firewall audld[6743]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-21:45:01 firewall audld[6743]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-21:45:01 firewall audld[6743]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2010:05:08-22:00:01 firewall audld[7953]: Starting Up2Date Package Downloader (Version 1.57)
    2010:05:08-22:00:01 firewall audld[7953]: patch up2date possible
    2010:05:08-22:00:02 firewall audld[7953]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-22:00:02 firewall audld[7953]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-22:00:02 firewall audld[7953]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2010:05:08-22:02:44 firewall audld[8177]: Starting Up2Date Package Downloader (Version 1.57)
    2010:05:08-22:02:45 firewall audld[8177]: patch up2date possible
    2010:05:08-22:02:45 firewall audld[8177]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-22:02:45 firewall audld[8177]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-22:02:45 firewall audld[8177]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2010:05:08-22:03:10 firewall audld[8225]: Starting Up2Date Package Downloader (Version 1.57)
    2010:05:08-22:03:10 firewall audld[8225]: patch up2date possible
    2010:05:08-22:03:11 firewall audld[8225]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-22:03:11 firewall audld[8225]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
    2010:05:08-22:03:14 firewall audld[8225]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

    and so on.

    Firmware-Version: 7.504
    Patternversion: 12406
    Letzte Prüfung: 13 Minuten her

    What's going on?

    Oliver
  • 0 in reply to OliverM
    Problem fixed. According to Astaro support there was an issue with one of the update servers. This issue also caused the failover to other update servers to fail. That's why it didn't update this weekend.

    This morning they corrected the issue and my system updates again.

    Franc.
  • 0 in reply to FrancWest
    Problem fixed. According to Astaro support there was an issue with one of the update servers. This issue also caused the failover to other update servers to fail. That's why it didn't update this weekend.

    This morning they corrected the issue and my system updates again.

    Franc.


    http://www.astaro.org/astaro-gateway-products/hardware-installation-up2date-licensing/31714-very-important-u2d.html
  • 0 in reply to profesor
    Yes, this appears to be fixed now.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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