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Question: is it possible that since 09.02.2022 8:00 no pattern / Antivir updates work anymore?

MaxPalue

In my log of the UTM the following can be found

2022:02:09-01:00:08 home audld[10394]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="avira4"
2022:02:09-01:00:09 home auisys[10543]: no HA system or cluster node
2022:02:09-01:00:09 home auisys[10543]: waiting for db_verify to return (30 seconds max)
2022:02:09-01:00:11 home auisys[10543]: not cleaning /var/up2date/sys-install in --nosys mode
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/appctrl43-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/aptp-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/avira4-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/aws-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/cadata-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/clvbrowser-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/geoip-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/geoipxtipv6-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/ipsbundle2-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/man9-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/ohelp9-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/sasi-install'
2022:02:09-01:00:11 home auisys[10543]: removing '/var/up2date/savi-install'
2022:02:09-01:00:11 home auisys[10543]: Starting Up2Date Package Installer
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <man9> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <aws> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <clvbrowser> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <appctrl43> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <ohelp9> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <geoipxtipv6> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <aptp> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <cadata> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <geoip> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <ipsbundle2> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <sasi> found, skipping
2022:02:09-01:00:11 home auisys[10543]: No suitable packages of type <savi> found, skipping
2022:02:09-01:00:11 home auisys[10543]: Install u2d packages <avira4>
2022:02:09-01:00:11 home auisys[10543]: Starting installing up2date packages for type 'avira4'
2022:02:09-01:00:11 home auisys[10543]: Installing up2date package: /var/up2date/avira4/u2d-avira4-9.19140-19141.patch.tgz.gpg
2022:02:09-01:00:11 home auisys[10543]: Verifying up2date package signature
2022:02:09-01:00:11 home auisys[10543]: Unpacking installation instructions
2022:02:09-01:00:11 home auisys[10543]: parsing installation instructions
2022:02:09-01:00:11 home auisys[10543]: This is a patch. Setting required_version to 9.19140
2022:02:09-01:00:11 home auisys[10543]: Unpacking up2date package container
2022:02:09-01:00:11 home auisys[10543]: Running pre-installation checks
2022:02:09-01:00:12 home auisys[10543]: Starting up2date package installation
2022:02:09-01:00:55 home auisys[10543]: Still waiting for process 'sync' (pid=10663, timeout 8388607 seconds, 8388577 remaining)
2022:02:09-01:01:21 home auisys[10543]: id="371Z" severity="info" sys="system" sub="up2date" name="Successfully installed Up2Date package" status="success" action="install" package_version="9.19141" package="avira4"
2022:02:09-01:01:21 home auisys[10543]: [INFO-306] New Pattern Up2Dates installed
2022:02:09-01:01:22 home auisys[10543]: Up2Date Package Installer finished, exiting
2022:02:09-01:01:22 home auisys[10543]: id="3716" severity="info" sys="system" sub="up2date" name="



Since 09.02.2022 approx. 8:00 o'clock there are no more new pattern updates or virus patterns. Is this a local problem for us or do others have the same proble
2022:02:09-08:30:02 home audld[21719]: no HA system or cluster node
2022:02:09-08:30:03 home audld[21719]: patch up2date possible
2022:02:09-08:30:03 home audld[21719]: Starting Secured Up2Date Package Downloader
2022:02:09-08:30:05 home audld[21719]: Secured Up2date Authentication
2022:02:09-08:30:07 home audld[21719]: id="3701" severity="info" sys="system" sub="up2date" name="Authenticationm?


Regards George


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  • 0 in reply to fish123

    I'd say at this point, it's plausible.  I am on the same update pattern version.  It's happened before, and it will happen again I'm sure. ;)

    Can we get any Sophos Staff to check this for us please?  SAVI seems to be updating but the general pattern version seems to be stuck on 206808.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • +1

    This issue is completely cosmetic and has not had any impact on the continued download and updating of the various pattern sets.

    The pattern number displayed on the WebAdmin screen is usually incremented each time we publish an update to any of the individual up2date pattern sets. It's part of the update, but it is only used for display. The version number of each pattern set is used to check whether any actual updates are required.

    We have identified the cause and corrected it. It was related to some recent changes in the hosting infrastructure for our up2date publishing services.

    You should see the pattern number start to increment again in the next few hours.

    Thanks to everyone on the community for your efforts in tracking this down and providing advice and support.

  • 0 in reply to RichBaldry

    Thank you, Rich! Already seeing the version change.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

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