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Nothing showing up under IP Addresses Used.

Escape75

I'm using a Home License on my UTM9 installation,
and although it says my limit is 50 users, it never shows
anything under "IP Addresses Used", basically 0 out of 50.


I am not complaining that it's not enforcing the license
properly, although I know I'm not over 50 devices either.

It used to count IP's at one point.

I've see other posts about it, but no solutions ...



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  • 0 in reply to Jaydeep

    Just wanted to report that after the update to UTM 9.700 final there's no change ...

    Still not showing any used IP addresses, or any new configuration changes / logins under management.

    I could provide a config backup that would replicate this issue most likely, if Sophos is interested ...

  • 0 in reply to Escape75

    9.701-6 still doesn't fix the issues with no IP addresses being reported under Licensing ..

    Also the Last WebAdmin sessions are always blank, as it's tied to the other issue ...

     

    I've tried re-imaging the unit but restored the same config file, with same end result.

    So I know the issue is with the config file, although I've re-applied all the settings by

    hand on a box that was reset and ended up with exact same issue, so it's a particular

    setting that's causing this but I don't know which one ...

     

    I'm running on a custom LAN subnet address, with bridged ports eth1,2,3, and eth0 is default gw.

    Webadmin is on port 443, bunch of Network Definition customization, also a custom DHCP server

    range that's using custom mappings (via mac) for all clients, but nothing that should cause this ...

  • 0 in reply to Escape75

    Hi  

    I've sent you a DM. Please check.

    Regards

    Jaydeep

  • +1 in reply to Jaydeep

    It looks like I’ve figured it out, “Reporting Settings” were all turned off and that was the cause ...

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