ReIndex User

Hello there

We are now using AMA since Januar 10 (startet with Beta). We saved all mails to the archive but created only a few users. if i now add more users they only see the mails that have been archived since they have been createt. How can i start a ReIndex for AMA to add all the mails that were saved for this user before the account was created... ?

best regards
Mike

0 ebegoc over 13 years ago

Hi Mike,

Actually we don't offer a reindexing feature in the ArchiveAdmin at the moment. While you are free (and I encourage to do so) to add a feature request for that on feature.astaro.com, I will check on a solution.

Please stay tuned I will come back to you latest Monday!

Regards,
Eric
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0 ionee over 13 years ago in reply to ebegoc

thank you for your post. i've done so [;)]

would be nice if you have some solution for me.... i have a users who deleted his pst archive from the local disk. The mails are also stored on AMA but not accessible for him.
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0 frickler over 13 years ago

We can manually reindex your mails. Please file a support case with selected users (or all users) and a starting date (or all mails from beginning).

Regards,
Chris
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