[7.951][BUG][OPEN] Unable to Download .exe files

Hi 
since the .951 release I have been getting "Unsupported archive format encountered" errors whenever I download an *.exe file. see pics for examples.
Below is a copy of the content filter output.
Mark

2010:06:29-14:52:27 roxy73 httpproxy[11176]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xa4229a8" function="avira_error_cb" file="avirascanner.c" line="141" message="name localized/uninstall/helper.exe, category 2, level 0, code 28 (Unsupported archive format encountered)"
2010:06:29-14:52:27 roxy73 httpproxy[11176]: id="0056" severity="info" sys="SecureWeb" sub="http" name="web request blocked, error while scanning" action="block" method="GET" srcip="172.16.20.9" dstip="130.89.149.173" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4713" time="211628 ms" request="0xa4229a8" url="mozilla3.snt.utwente.nl/.../octet-stream" engine="Astaro-AV"
2010:06:29-14:55:16 roxy73 httpproxy[11176]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_check_servers" file="scr_scanner.c" line="724" message="server 'cffs10.astaro.com' access time: 46ms"
2010:06:29-14:55:16 roxy73 httpproxy[11176]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_check_servers" file="scr_scanner.c" line="724" message="server 'cffs08.astaro.com' access time: 334ms"
2010:06:29-14:55:16 roxy73 httpproxy[11176]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_check_servers" file="scr_scanner.c" line="724" message="server 'cffs03.astaro.com' access time: 448ms"
2010:06:29-14:55:17 roxy73 httpproxy[11176]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_check_servers" file="scr_scanner.c" line="724" message="server 'cffs07.astaro.com' access time: 496ms"
Parents
  • My workaround was to create an exception for the firefox download host and not scan for AV at all, but this is definitely not a long-term solution.
  • This fault was not Firefox specific I only put it up as an example of the fault.
    After Updating to V8 Downloads The fault is continuing.

    2010:07:01-11:39:35 roxy73 httpproxy[4706]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.20.9" dstip="" user="" statuscode="404" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction=" ()" size="4589" time="0 ms" request="0xa0a81198" url="passthrough.fw-notify.net/favicon.ico" exceptions="" error="File not found"
    2010:07:01-11:39:38 roxy73 httpproxy[4706]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.20.9" dstip="" user="" statuscode="404" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction=" ()" size="4589" time="0 ms" request="0x9bac1180" url="passthrough.fw-notify.net/favicon.ico" exceptions="" error="File not found"
    2010:07:01-11:40:02 roxy73 httpproxy[4706]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xa0a82278" function="avira_error_cb" file="avirascanner.c" line="141" message="name localized/uninstall/helper.exe, category 2, level 0, code 28 (Unsupported archive format encountered)"
    2010:07:01-11:40:02 roxy73 httpproxy[4706]: id="0056" severity="info" sys="SecureWeb" sub="http" name="web request blocked, error while scanning" action="block" method="GET" srcip="172.16.20.9" dstip="150.65.7.130" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4727" time="50789 ms" request="0xa0a82278" url="ftp.jaist.ac.jp/.../x-msdownload" engine="Astaro-AV"
    2010:07:01-11:47:00 roxy73 httpproxy[4706]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x9c7bd30" function="avira_error_cb" file="avirascanner.c" line="141" message="name localized/uninstall/helper.exe, category 2, level 0, code 28 (Unsupported archive format encountered)"
    2010:07:01-11:47:00 roxy73 httpproxy[4706]: id="0056" severity="info" sys="SecureWeb" sub="http" name="web request blocked, error while scanning" action="block" method="GET" srcip="172.16.20.9" dstip="217.19.16.188" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4725" time="97483 ms" request="0x9c7bd30" url="mozilla.mirror.cambrium.nl/.../x-msdos-program" engine="Astaro-AV" 
    2010:07:01-11:40:34 roxy73 httpproxy[4706]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xa0a8b800" function="avira_error_cb" file="avirascanner.c" line="141" message="name localized/uninstall/helper.exe, category 2, level 0, code 28 (Unsupported archive format encountered)"
    2010:07:01-11:40:34 roxy73 httpproxy[4706]: id="0056" severity="info" sys="SecureWeb" sub="http" name="web request blocked, error while scanning" action="block" method="GET" srcip="172.16.20.9" dstip="193.136.38.158" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4723" time="69429 ms" request="0xa0a8b800" url="mirrors.fe.up.pt/.../x-msdos-program" engine="Astaro-AV"
    2010:07:01-11:42:29 roxy73 httpproxy[4706]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.16.20.9" dstip="174.37.6.70" user="" statuscode="200" cached="2" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2802" time="407 ms" request="0x9de3590" url="pbxinaflash.com/.../xml"
    2010:07:01-11:42:31 roxy73 httpproxy[4706]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.16.20.9" dstip="209.84.27.126" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="14746" time="1567 ms" request="0x9d23c10" url="www.formula1.com/.../xml"
Reply
  • This fault was not Firefox specific I only put it up as an example of the fault.
    After Updating to V8 Downloads The fault is continuing.

    2010:07:01-11:39:35 roxy73 httpproxy[4706]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.20.9" dstip="" user="" statuscode="404" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction=" ()" size="4589" time="0 ms" request="0xa0a81198" url="passthrough.fw-notify.net/favicon.ico" exceptions="" error="File not found"
    2010:07:01-11:39:38 roxy73 httpproxy[4706]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.20.9" dstip="" user="" statuscode="404" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction=" ()" size="4589" time="0 ms" request="0x9bac1180" url="passthrough.fw-notify.net/favicon.ico" exceptions="" error="File not found"
    2010:07:01-11:40:02 roxy73 httpproxy[4706]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xa0a82278" function="avira_error_cb" file="avirascanner.c" line="141" message="name localized/uninstall/helper.exe, category 2, level 0, code 28 (Unsupported archive format encountered)"
    2010:07:01-11:40:02 roxy73 httpproxy[4706]: id="0056" severity="info" sys="SecureWeb" sub="http" name="web request blocked, error while scanning" action="block" method="GET" srcip="172.16.20.9" dstip="150.65.7.130" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4727" time="50789 ms" request="0xa0a82278" url="ftp.jaist.ac.jp/.../x-msdownload" engine="Astaro-AV"
    2010:07:01-11:47:00 roxy73 httpproxy[4706]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x9c7bd30" function="avira_error_cb" file="avirascanner.c" line="141" message="name localized/uninstall/helper.exe, category 2, level 0, code 28 (Unsupported archive format encountered)"
    2010:07:01-11:47:00 roxy73 httpproxy[4706]: id="0056" severity="info" sys="SecureWeb" sub="http" name="web request blocked, error while scanning" action="block" method="GET" srcip="172.16.20.9" dstip="217.19.16.188" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4725" time="97483 ms" request="0x9c7bd30" url="mozilla.mirror.cambrium.nl/.../x-msdos-program" engine="Astaro-AV" 
    2010:07:01-11:40:34 roxy73 httpproxy[4706]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xa0a8b800" function="avira_error_cb" file="avirascanner.c" line="141" message="name localized/uninstall/helper.exe, category 2, level 0, code 28 (Unsupported archive format encountered)"
    2010:07:01-11:40:34 roxy73 httpproxy[4706]: id="0056" severity="info" sys="SecureWeb" sub="http" name="web request blocked, error while scanning" action="block" method="GET" srcip="172.16.20.9" dstip="193.136.38.158" user="" statuscode="500" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4723" time="69429 ms" request="0xa0a8b800" url="mirrors.fe.up.pt/.../x-msdos-program" engine="Astaro-AV"
    2010:07:01-11:42:29 roxy73 httpproxy[4706]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.16.20.9" dstip="174.37.6.70" user="" statuscode="200" cached="2" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2802" time="407 ms" request="0x9de3590" url="pbxinaflash.com/.../xml"
    2010:07:01-11:42:31 roxy73 httpproxy[4706]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.16.20.9" dstip="209.84.27.126" user="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="14746" time="1567 ms" request="0x9d23c10" url="www.formula1.com/.../xml"
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