there is no possibility to change the Idle Timeout for the Gateway Manager. Maybe
it's even necessary to have unlimited Timeout because when you use it for managed services,
you have it on a 2nd screen always open.
Yes, basically that is the way it is implemented. You should be logged out only on specific occasions with a message stating the reason, e.g. because the backend is going down or your access rights have been revoked.
I am curious, did you get a message before you got logged out? Has it happened again or can you reproduce it or give more details when and how it happens?
I guess I found the error. If you have the Dashboard open with the Worldmap and
you don't do anything for quite a while and then I click on Threats for example,
I'm automatically logged out.
we haven't yet managed to reproduce it. We will check further. I changed the thread name and reopened the issue. Thanks so far.
Regarding the logfile snippet:
2008:08:01-12:57:21 (none) httpd[17081]: [error] [client 83.x.x.22] FastCGI: incomplete headers (0 bytes) received from server "/var/acc/index.plx", referer: https://acc.***.at:4422/
No need to worry here, it is related to the push-notification used for instant monitoring. If there is no new data within 20 seconds the POST request just expires and produces this rather ugly message.
