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Issues during installation

rfcat_vk

Hi folks,

I have installed the software version  of 17.5.

First issue - the disk formatting stuck until I power cycled the XG and started the installation again.

Second issue - the restore from backup did not recognise the backup file and would not load it.

Third issue - currently can't log into the GUI.  I will wait until all the updates have downloaded and try again.

Otherwise going okay so far.

Ian

 

All updates have completed and I now have access to the GUI.

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  • I attempted an update from 17.1.2 to 17.5 on an XG135. It completed and rebooted, but the GUI never came back and the LAN did not activate. I had to connect via console to roll it back. I will try again. Did not observe anything interesting in the logs, but I may not know what I am looking for.

    Regards,

    Gary

  • in reply to GaryChancellor

    Not going super smooth on an XG135.

    1) Tried to directly apply update again and it failed again. Same story, rebooted to firmware, but no internal LAN started.
    2) I then attempted to boot to 17.5 with factory default configuration. That worked, but it will not restore my backup. It says it will, but none of the pre-17.5 settings are there.
    3) I then tried a full import into factory default. It errored on import with a log entry that says "Failed to import configuration File <filename>.tar by 'admin' from '10.0.2.3' using 'GUI'.

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  • in reply to GaryChancellor

    Not going super smooth on an XG135.

    1) Tried to directly apply update again and it failed again. Same story, rebooted to firmware, but no internal LAN started.
    2) I then attempted to boot to 17.5 with factory default configuration. That worked, but it will not restore my backup. It says it will, but none of the pre-17.5 settings are there.
    3) I then tried a full import into factory default. It errored on import with a log entry that says "Failed to import configuration File <filename>.tar by 'admin' from '10.0.2.3' using 'GUI'.

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