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Alerts about deregistration and stopped Central Services

intrusus

Hey guys,

I have a question about connecting to Sophos Central.

I have connected my XG Firewall to Sophos Central to try the Central Firewall Manager. After finishing my tests I unregistered it. But now I get a Fresh Alert every day that there is no communication with Sophos Central and also a message that several services have been stopped (I guess these are services were started before to communicate with Central). Is there a way to clear the warning message and "reset" the services?

Thank you in advance!

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  • +1

    This is related to the XG Control Center handling of services.

     

    XG Control center monitors all services and indicates, if a service is in status stopped. 

    Thats a useful indication for general issues. 

    Some processes will not switch into "unregistered" after deleting the module, instead they will stop. 

    So XG will indicate, your firewall has stopped services, in the meantime, those services should switch to unregistered. 

     

    As far as i know, this is on the road map for a Maintenance release after GA. (More or less only cosmetic issue) 

     

    There are two workarounds:

    Reinstall XG and restore a backup without registration.

    Reconnect the XG to Central.

     

    Central Management does not need any license. So to speak, you could keep the connection of XG to Central. 

    (There are only advantages?) 

     

     correct me, if i am wrong. 

    __________________________________________________________________________________________________________________

Reply
  • +1

    This is related to the XG Control Center handling of services.

     

    XG Control center monitors all services and indicates, if a service is in status stopped. 

    Thats a useful indication for general issues. 

    Some processes will not switch into "unregistered" after deleting the module, instead they will stop. 

    So XG will indicate, your firewall has stopped services, in the meantime, those services should switch to unregistered. 

     

    As far as i know, this is on the road map for a Maintenance release after GA. (More or less only cosmetic issue) 

     

    There are two workarounds:

    Reinstall XG and restore a backup without registration.

    Reconnect the XG to Central.

     

    Central Management does not need any license. So to speak, you could keep the connection of XG to Central. 

    (There are only advantages?) 

     

     correct me, if i am wrong. 

    __________________________________________________________________________________________________________________

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