Total WAN failure using latest refresh1 firmware

For 2 consecutive days I've had to reboot XG to regain WAN connectivity even though both my WAN links were up. I'm using the latest refresh1 firmware. I have one PPPoE and one Static interface.

I couldn't see anything in the logs to indicate a problem but a reboot fixed on both occasions.

 

Steps tried:-

1. In diagnostics ran ping tests on both WAN interfaces

2. Disconnecting and reconnecting the PPPoE interface

3. Connected to upstream static interface (WAN side) to prove connection was up and working.

 

I've never had this problem before using pre Refresh1 firmware.

 

Any ideas?

Parents
  • I had the exact same issue this morning. 23:27 (ish) GMT, wan traffic was no longer being routed. SSH'd to firewall, could ping 8.8.4.4. Connected to LAN client and could ping firewall interface. Tried to ping 8.8.4.4 from the LAN device and it dropped at the firewall.

    Seems the firewall was just refusing to pass traffic from LAN to WAN, even though the firewall itself could route externally. Reboot fixed it.

    ------------------------------------------------

    worlds number one free ICMP monitoring platform: https://pinescore.com

Reply
  • I had the exact same issue this morning. 23:27 (ish) GMT, wan traffic was no longer being routed. SSH'd to firewall, could ping 8.8.4.4. Connected to LAN client and could ping firewall interface. Tried to ping 8.8.4.4 from the LAN device and it dropped at the firewall.

    Seems the firewall was just refusing to pass traffic from LAN to WAN, even though the firewall itself could route externally. Reboot fixed it.

    ------------------------------------------------

    worlds number one free ICMP monitoring platform: https://pinescore.com

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