Blank update information box

This looks like the new firmware notification (v18 EAP1 refresh1) window.
Generally, if you click on X icon on the top right-hand side it will disappear, however if it still stays there, then maybe you might want to try it out on different web browsers once, to see if it still shows the same behavior.

By the way, v18 EAP1 Refresh1 has some bug fixes, so I would suggest getting the box upgraded as well.

Hi TheBalmasque,

Thanks for the feedback. Sending you PM for device access information so we can do initial investigation.

Thanks,

Rana Sharma

Hi,
the problem disappeared on its own. Now the box shows information. [:O]

Thank you.

Thanks for your prompt response.

Please get back to us once you face the same

Thanks,

Rana Sharma

Thank you for the appreciated help. [Y]