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Firewall not being discovered in Central Firewall Manager

John Davis

I have a XG105 firewall that does not appear in Sophos Central Firewall Manager and the Discover at top of page does not show the firewall.

I have the settings configured on the xg firewall / Administration-Central Management as instructed by Sophos documentation.

I have shared the firewall My Account-Network Protection-View Devices and also accepted the Management of firewall

I also have the latest firmware: SFOS 16.05.6

I have changed the xg device settings from Central will push to Firewall will fetch but that does not work either.

Does anyone have a suggestion?Thanks



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  • 0

    I'm having the same problem. I get my device to appear though but when I fill in the info they want, it says it cannot connect to the device....I'm brand new to this company and my first impression is about as good as me slamming my head thru a brick wall and dying. Spoke to 5 people who can't even show me how to get my MSP licensing going on 1 device. Well one of those five told me to fill out some xls file to request my license and email it in and wait 24 hours....wow.

  • 0 in reply to Greg Rogers

    Hi Greg,

    Please provide error screenshot. I will guide you further.

    Ravi

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