Sophos XG 210 Site to Site VPN and Client VPN

Hello sophos community,

my name is Bernd Bauer and I´m a Sophos XG Newbie

Last weekend we equipped one of our costumers with 5 Sophos XG Firewalls.

1 HeadOffice XG210 and 5 BranchOffices with XG105

I installed the latest firmware on the head office firewall SFOS 15.01.0 MR-2.

At this moment I´m very frustrated because we have only troubles with the new xg firewalls.

1. problem (Client VPN):

We setup AD Authentication and SSL VPN remote access.

The vpn users can login to the user portal but can´t download the ssl vpn client.

If I click on download client and configuration nothing happens.

Also by clicking on download configuration nothing happens.

I tried it with mozilla firefox, internet explorer and google chrome also on different pcs same issue.

Did someone have the same troubles?

2. problem (site to site vpn):

The site to site vpn to the branch offices works fine but they are unstable.

I mean my head office firewall shows me everything green connection established but i can´t ping my server on the other site.

So I have to deactive the site to site tunnel for this branch office and reactive it.

After this process I can ping again my devices in the branch offices.

These are my biggest problems currently.

I would be glad for tips and suggestions.

best regards

Bernd