Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SFM and XG license not synchronized

lferrara

Hi All,

using XG with Home License and attaching it to SFM, this one reports that licenses are expired. Is it normal?

See the attachment:



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  • 0 in reply to RaviPatel

    HI Ravi,

    I hava emailed privately Paul and he said that SFM might have this behavior when an XG with home license is attached to it.
     Even IanMoreHouse has the same issue/limitation.

    Anyway SFM documentation does not say that XG home license appliances are not supported. My goal is to check and verify every single aspect of XG-SFM before moving UTM-SUM installation.

    That's all!

    Thank you.

  • 0 in reply to lferrara

    Hi folks,

    that is some good news, I have finally got the XG to register in the SFM. How?

    I rebuilt the SFM in the VM using the intel ISO.

    Manually added the XG to the SFM, details accepted for a minute or two same as before. Found the time on the SFM was wrong fixed that. Changed the Full NAT to a DNAT on the UTM and bingo we have connection.

    SFM card view

    Security - red - because I am stil allowing webadmin access from the internet.

    resources - green

    License - red - still showing on the XG as being in evaluation mode, expires sometime in 2999.

    availbility - green.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

  • 0 in reply to lferrara

    Hi Luk,

    SFM allow to manage evaluation licenses such as home license or 30 day free trial downloaded from Sophos website.

    What is the status and Expiration Date of below module in XG device Licensing page (System> Administration > Licensing) ?

    Base Firewall     
    Network Protection     
    Web Protection     
    Email Protection     
    Webserver Protection     
    Enhanced Support     
    Enhanced Plus Support

    Ravi

  • 0 in reply to RaviPatel

    Ian is experiencing the same issue.

  • 0 in reply to lferrara

    But, if you go to SFM device settings -> Managed Devices -> Devices all except "enhanced plus support" show green.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

  • 0 in reply to lferrara

    Please note that Free trial and Free Tool licenses including the Home Use license will say Evaluating. You will have access to the same features as a 'subscribed' license - Evaluating just indicates that it is not a paid-for license.

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