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2 addresses from a domain are not delivered

HI,

we have our firewall configured as transparent emial proxy.

All works well, except the following:

We can receive all mails from a domain @example.com except for user1@example.com and user2@exacmple.com All other mails from @example.com are delivered to our internal mail server without problems.

I can confirm that the mails do not arrive at the internal mail server but I can also not find any entries in the log files of the firewall. I cannot find any log entries concerning this on our side, not on firewall not on internal server.

The email headers for all the mails from @example.com look identical.

What could be the cause for this?

Thanks

bp



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[edited by: Raphael Alganes at 1:45 AM (GMT -7) on 5 Sep 2024]