We noticed that Microsoft Office was not updating, so we added the Microsoft Office exceptions as per Sophos Firewall: Configure web exceptions for Office 365.
Next, we encountered an issue where Google Chrome wouldn't install, so we added the exceptions outlined in Sophos Firewall: Unable to download Google Chrome.
However, users began reporting that websites were taking around 30 seconds to load. After extensive troubleshooting, we discovered that the "Use web proxy instead of DPI engine" option was enabled in the Default Network Policy firewall rule, causing routing issues.
We can confirm that we never enabled this setting, and it seems unlikely that it was enabled from day one, as we would have noticed this issue earlier.
We don't have any central policies applied. Has anyone else experienced this? Any insights on what might have caused this setting to be enabled would be appreciated.
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