Help with Sophos HA

Question

I need help with that's cenario: HA Active-Passive Configuration ( Preferred primary device flag DISABLED ) : XG106_A > Initial primary ( initially with license ) XG106_B > Initial auxiliary 
 
 At a certain point XG106_A stopped responding and XG106_B became standalone. After analyzing the XG106_A in an 'isolated' environment, it was necessary to reinstall its latest firmware as it was corrupt. To reinstall the firmware on the XG106_B device, it was necessary to deactivate HA. How do I proceed correctly to activate the HA again, will it also be necessary to deactivate it on the XG106_B device? If this is the procedure, initially the license was on the XG106_A , how should I return both devices as primary/secondary? 
 
 XG106_B is functional and I cannot lose client environment settings 
 
 Thanks

Bharat J · Accepted Answer

You can take backup with HA and disable HA and take back again for safter side if you have not taken backup till now. 
 Once you disable HA you can re initiate HA as per the guide I have shared. 
 Once you enable HA back license will remain on your XG106_B Sophos firewal l, if you want to move license you can reboot HA license will migrated to XG106_A Sophos firewall. 
 Output after reboot 
 XG106_A > Initial primary ( initially with license ) XG106_B > Initial auxiliary 
 Regards

Bharat J · Answer

Hi Cleyton Goncalves 
 Check the link How to transfer a license : 
 https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/HighAvailablityStartupGuide/HALicenseTransfer/HowToTransferLicense/index.html 
 If you have access to XG106_A GUI you can enable HA with same steps you have configured HA earlier : 
 https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/HighAvailablityStartupGuide/HAConfiguration/HAQuickHAConfigureActivePassive/index.html 
 Regards

Mayur Makvana · Answer

Hello Cleyton Goncalves 
 Thank you for reaching to Sophos community! 
 It is advice to initiate the HA from the device which holds the licenses and hence it will become primary as well as Master which will later be useful while you renew the license.

Help with Sophos HA

Top Replies