Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
This message pops up when I try to connect. We have other people using the same setup without issue. Is there something wrong with my config file? It does connect, but it needs to be secure.
My Config file looks like this:
[
{
"gateway": "REDACTED",
"user_portal_port": 443,
"otp": false,
"auto_connect_host": "10.10.10.1",
"can_save_credentials": true,
"check_remote_availability": false,
"run_logon_script": false
}
]
Hi Weston Gately ,
Thank you for reaching out to the community, under the global SSL Settings, what is the certificate used ?
Use ApplianceCertificate issued by the default CA when configuring SSL VPN (Remote Access).
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
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Yes, under the CONFIGURE > Remote access VPN > SSL VPN > SSL VPN global settings
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
After updating you'll need to re-download the ssl vpn config and re-connect...
let us know if this helps !
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
No, ref - When will SSL VPN users need to re-download the configuration. Meanwhile can you please update us what are the config on the global SSL config ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
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If a post solves your question please use the 'Verify Answer' button.
These are the settings
looks fine, could you share the logs...?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
