Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Firewall Home - Anti Spam is Dead?

Hey Guys,

I installed the Home Version of the Firewall yesterday on my ProxMox Server and it seems to run fine for now. What i noticed today, the Antispam Service is dead:

When trying to start it from the Services menu i get the message "Couldn’t start service", and from the console 503 Service Failed:


Can anyone kick me in the right direction?

Greetings

Mike



This thread was automatically locked due to age.
Parents Reply Children
  • Do you use Email in the product? 

    __________________________________________________________________________________________________________________

  • Yes I do and for some days it also worked fine.

  • Hi  Sophos Me 

    Seems the issue is related to your hardware compatibility where Sophos XG is installed or some advanced setting is not enabled on the same hardware to run v19.0.

    Please share the output you have checked for the below command here from SSH option 5>3 :     
    # grep SSSE3 /var/log/sasi.log
    # grep flags -m1 /proc/cpuinfo
    Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

  • Hi Bharat

    The output from this commands:

    SFVH_SO01_SFOS 19.0.1 MR-1-Build365# grep SSSE3 /var/log/sasi.log
    grep: /var/log/sasi.log: No such file or directory
    SFVH_SO01_SFOS 19.0.1 MR-1-Build365# grep flags -m1 /proc/cpuinfo
    flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx rdtscp lm constant_tsc rep_good nopl xtopology cpuid tsc_known_freq pni pclmulqdq ssse3 cx16 sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand hypervisor lahf_lm cpuid_fault pti fsgsbase smep erms xsaveopt arat

    After i changed the CPU I restartet die VM in ProxMox, today I restarted the hole Server and now it works:

  • Great!

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.