Im curious, whether I misunderstand the concept of Live and Remote Users.
I got an appliance with both SSL and IP Sec Client VPN. Only users of the SSL VPN are shown as "remote users".
At least my head thought, that IP Sec Users should also appear in the Remote User Section. But I'm not 100% sure, whether this was on 18.5.x
Also - the documentation mentions several client types for Live Users - but no modes for Remote Users. What Modes can Remote Users have?