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Need help renewing the device certificate

Alexandre Lemaire

Good morning!

Having a hard time installing the client portal cert onto an iPad, I suspect it's because the self-signed cert I am using has expired (though it still works on devices that have already downloaded it).

Task is to renew a cert in Certificates at the "Certificates" tab.  I figured I'd have to delete and recreate it.

If I try to delete it, I get the error below.  There are no IPSEC, L2TP or SSL VPN connections configured.   Any ideas?

Thank you!



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  • 0

    Hi 

    You have two option:

    - Upload a new Self-signed certificate and replace the old one used by the services IPsec, L2TP and SSL VPN, and after this delete the old one.

    - or associate the services to ApplicanceCertificate, delete the old Self-signed certificate, upload the new one, and go back to the service to associate the new certificate.

    Resume: Use the first option listed above.

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  • 0

    Hi 

    You have two option:

    - Upload a new Self-signed certificate and replace the old one used by the services IPsec, L2TP and SSL VPN, and after this delete the old one.

    - or associate the services to ApplicanceCertificate, delete the old Self-signed certificate, upload the new one, and go back to the service to associate the new certificate.

    Resume: Use the first option listed above.

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