Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Sophos Connect - slow and freezing connections for SMB and RDP

lukg

I'm using Sophos XG 4500 v19 and we have noticed that connections to SMB servers when using Sophos connect remote access with default IPSEC profile are slow and unresponsive.

DoS protection is off  and we are not using traffic shaping.

Any Ideas ?



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    Reply from technical support "the issue has now been resolved after disabling IPsec acceleration.

    Just for your information, there are no known bugs for IPsec acceleration in V19. Both firewall acceleration and IPsec acceleration are enabled by default and this is supposed to ensure increased performance in terms of IPsec."

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    Reply from technical support "the issue has now been resolved after disabling IPsec acceleration.

    Just for your information, there are no known bugs for IPsec acceleration in V19. Both firewall acceleration and IPsec acceleration are enabled by default and this is supposed to ensure increased performance in terms of IPsec."

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