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Limit Reconnect Attempts for SSL-VPN

IT Support152

Is there a way to suppress reconnect attempts (or limit them, to say, 3) for the SSL-VPN client on XG? We're getting DUO MFA lockouts from users who don't disconnect at the end of the day.  

SSL-MFA attempts to reconnect after a timeout, and then attempts about once per minute for at least 10 times....and at that point DUO locks them out (of DUO), and sends a lockout report to the administrator.   Admin must then unlock the user in DUO before the user can log back in again. 

Thanks.   - asked on Twitter too...don't know if you have a preference.  

Thanks.   



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  • 0 in reply to Sophos User4664

    No solution at this point.  We've been retraining users to disconnect the VPN at the end of the day if they aren't shutting down their machines.  Probably better hygiene anyway, (reduces the "attack surface" of an unattended connected machine),  however, the whole thing has been quite a bother. 

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