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Berichtserstellung Sophos XG

Malte Söhner over 3 years ago

Hallo Zusammen,

seit dem Update auf die Version SFOS 18.0.4 MR-4 bekomme ich folgende Fehlermeldung:

Berichterstellung auf der Appliance ist momentan aus. Migration des Berichts fehlgeschlagen.

Die Berichte werden zwar erstellt und per Mail versendet, sind aber leer.

Auch im Tab Berichte / Anwendungen und Internet wird nur „Keine Einträge gefunden“ angezeigt.

Habt ihr eine Idee was ich da machen kann oder muss?

P.S. Bin blutiger Anfänger

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LuCar Toni over 3 years ago +2 verified

You could rebuild your database, as it seems like, it broke somehow. Try: https://support.sophos.com/support/s/article/KB-000035779?language=en_US It will flush the entire database and all reports…

+1 LuCar Toni over 3 years ago

You could rebuild your database, as it seems like, it broke somehow.

Try: https://support.sophos.com/support/s/article/KB-000035779?language=en_US

It will flush the entire database and all reports are lost.

PS: See Central Firewall Reporting.

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0 Malte Söhner over 3 years ago in reply to LuCar Toni

I did as shown in the KB but I think this something else. There must be something wrong because no data is avaliable. Please see the picture.
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0 LuCar Toni over 3 years ago in reply to Malte Söhner

Does your garner etc run? https://support.sophos.com/support/s/article/KB-000035777?language=en_US

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0 Malte Söhner over 3 years ago in reply to LuCar Toni

Hey there,

finally I had time to try this KB. And it worked.

thank you so much
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