Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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  • I have been testing it and this "set http_proxy relay_invalid_http_traffic on"

    Does not fix the "HTTP pipelined request encountered" problem

  • How can we interpret this application? What is this service doing? Its a HTTP webservice. 

    PS: posted in one of your Threads:

    HTTP pipelining is not supported in DPI mode.  It is not commonly used but then we discovered that some netflix are using it.  We are working on what we can do.

    Seems like your application is doing a pipelining - Which is not supported. 

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  • As LuCar has said, HTTP Pipeline is not supported in DPI mode.

    As posted in the EAP threads you mention, but let me clarify.

    The HTTP Pipeline error was appearing for some non-pipeline reasons in EAP, which we think are all resolved in GA.

    The only HTTP Pipeline errors that we know about are "real" pipelines such as some netflix hardware.  The solution it to configure that traffic only to go through the traditional web proxy.

    If you are getting the error for specific traffic only then it is likely real a pipeline error, and you should configure it so that traffic goes through the proxy.

    If you are getting that error all over the place (like your screenshot during EAP) you may have another problem that is something to do with your network topology, your configuration, or a fault on your box.  Given that we are not getting any support calls about this, it is unlikely (but certainly possible) this is a bug, or if it is one it is only in certain uncommon setups.

    For example, HTTP pipeline was supported (but disabled) in FireFox and then removed in 2017.  Its removed from Chrome as well, not sure when. However if you are using an old browser that still supports it, and enabled pipelining for it, then you may be experiencing HTTP pipeline errors all over the place.  At that point the solution is to update/reconfigure your browser/app/whatever is doing that.

    If you are getting that error all over the place and you have Sophos Support, please raise a ticket with them.
    If you are getting that error all over the place and you don't have Sophos Support, there is not much I can suggest.  Maybe install another box, see if it happens there as well.

  • All this are ussing HTTP pipelined

    Microsoft (I have seen it in my log sometimes I think related with windows updates), Blizzard, Netflix, Dyson, Samsung TV App center, Xbox app on windows 10, Panda Antivirus, some android apps.

    I dont even have 20 devices at home, considering IoT so I can't image how this is not a huge issue in any company. So it must be commonly used.

    Examples of urls considered http pipelined

    eu.cdn.blizzard.com/.../a47682f8bdf0a56c95a923946dd9f415
    webres1.pand.ctmail.com/.../SpamResolverNG.dll

    I am sure is not a problem in my instalation since is a clean one (no backup restore) and diferent HW, before was a VM, and the errors are still the same.

    There must be a way to fix the DPI engine, other vendors, don't have this issue, at least checked with palo alto and checkpoint at work using netflix, no issues.

  • I fully agree that this is a huge issue for your system.  But we have thousands of installs of v18 and we are not getting any reports of this problem from other customers.  Therefore it most likely a problem with your system.  It is also not a problem we can diagnose or fix, because we cannot reproduce it.

    I would contact Support.  If they cannot resolve it they should escalate until it gets developers and someone on my team will look at your system.

    Right now with a thousand customers using DPI representing with hundreds of thousands of end users using DPI, and one customer reporting a problem does not indicate to me that DPI is broken overall, only that it is broken for you.

    If other customers are also experiencing this, please mention it here and then open a Support ticket.  If this is a widespread problem we want to fix it, which means we need to have developers examine systems that are failing.

  • I can tell you is a generalized issue, tried in 2 systems differnet HW, the block of http pipelined requests doesn't completely break the service, Netflix still work but worse, Blizzard still download stuff but slowed, etc.

    So probably in a company nobody notice this because it only produce a degradation of the service.

    Anyway DPI doesn't properly work in general there are hundreds of complains in the forums, this technologies in other vendors just simply work, doesn't require work arounds or break the funtionality as a feature.

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  • I can tell you is a generalized issue, tried in 2 systems differnet HW, the block of http pipelined requests doesn't completely break the service, Netflix still work but worse, Blizzard still download stuff but slowed, etc.

    So probably in a company nobody notice this because it only produce a degradation of the service.

    Anyway DPI doesn't properly work in general there are hundreds of complains in the forums, this technologies in other vendors just simply work, doesn't require work arounds or break the funtionality as a feature.

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