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After installing, sophos xg dont see hard drive after reboot

Sophos User2290

Hi

After installing latest sophos xg (.ISO), pressing "y" to reboot at the end of installtion process - sophos, after this reboot dont see hard drive any more (or rather BIOS is not able to boot sophos from this drive). My SSD is Crucial BX120GB, 4GB RAM on board and 2 CPUs.

Here i found screen in which it ask for "y" and reboot to present stage of this process.

https://community.sophos.com/products/xg-firewall/f/initial-setup/111941/computer-can-not-find-hard-disk-after-installing-sophos-xg-home

 

How can i solve this problem?




[locked by: emmosophos at 9:33 PM (GMT -8) on 27 Jan 2021]
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    Hello, I have similar or the same problems.

    I install it on two different computers and the same error occurs everywhere. During installation, I can install either an SSD drive or an M2 drive.

    After installation, the system does not find a boot disk, but when I restart the system, the system boots. If I trigger a restart from the system, the error repeats, ... it helps to restart manually again. The error is identical on both different systems (intel i7 4 generation and i7 9 generation).

  • +1 in reply to Taurus
    Hi folks, I’m on mobile so I can’t see everything but I thought I updated this thread. I was able to successfully install XG on my Qorom by disabling all UEFI everywhere. Everything I set to Legacy for boot and disk support, that did the trick. I don’t have any way to get you screenshots or anything right now, just dig around in the bios for chipsets and boot devices
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  • +1 in reply to Taurus
    Hi folks, I’m on mobile so I can’t see everything but I thought I updated this thread. I was able to successfully install XG on my Qorom by disabling all UEFI everywhere. Everything I set to Legacy for boot and disk support, that did the trick. I don’t have any way to get you screenshots or anything right now, just dig around in the bios for chipsets and boot devices
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