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User Portal disabled across multiple XG firewalls by CLI user

S248

This morning we found many of our XG firewalls had the User Portal disabled on the WAN zone, causing problems for users trying to download the VPN client while working remotely. Anyone else experience this issue? How are you providing users with the ability to download the VPN client when they are not in the office?



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    We're seeing 2 major issues with this hotfix.

    • User Portals are being disabled when they are in heavy use as our student body is heavy relaying on them during COVID.
    • The SSL certificate being returned now is a completely and utterly random certificate (not even installed on the Sophos), and not what is installed or selected in Administration > Device Access > Certificate.

    For one of our appliances, we are now getting back one of our vSphere certificates.

    What the hell Sophos?

  • 0 in reply to Michael Pasqualone

    Hi Michael, 

    Thanks for your feedback.

    I will send you PM to follow up and investigate further.

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