Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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XG 330 Suddenly Blocking some http sites

All of a sudden on Sunday afternoon, several sites were being blocked with "Stop! Security risk detected - the requested content could not be scanned for malware due to an internal error".

Some of the known problem sites are:

Memsrr.org

Supersaas.com

Maine.gov

Bricker.com

 

HTTPS scanning is not enabled on the outbound internet rule

If I disable HTTP scanning the sites are not blocked anymore

If I exempt the problem sites from HTTP scanning (under Protect > Web > Exceptions) they are no longer blocked 

 

The question is, why did this start happening all of a sudden, why are some sites blocked but not others, and how do I fix it?

I have a ticket in with Sophos support but I wondered if anyone else has seen this before.

Thanks!

 



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