Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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v18: mail over port 587 not being delivered

Today i upgraded my XG 17.5.9 to XG 18.0.0. 
Optimized and cleaned up all the migration rules.

Now everything seems to work fine except for one thing. The mailserver i am using cannot connect to a relay host on port 587.
The message it returns in  the log is "Status: 5.7.0 538 5.7.11 Encryption required. Please reconnect with TLS enabled."

I've checked the knowledge base but am not able to resolve this.
Hope anyone has any ideas to help me.

Thnx, Peter-Paul



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  • Hi,

    sounds like your mail server has tls as an option or disabled, try with starttls enabled.

    ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v20.0.2 MR-2

    If a post solves your question please use the 'Verify Answer' button.

  • Hi Ian,

     

    Thank you for replying. No, both SSL/TSL and STARTTSL are enabled.

    The thing is it works when i revert back to XG 17.5.9...

     
    SFVH (SFOS 20.0.0 GA-Build222) - Last (re)boot on November 6th  2023
    Asus H410i-plus - Pentium 6605 Gold - 250GB M.2 PCIe NVMe SSD - 8GB - 3 ports
    [If any of my posts are helpful to you please use the 'Verify Answer' link]
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  • Hi Ian,

     

    Thank you for replying. No, both SSL/TSL and STARTTSL are enabled.

    The thing is it works when i revert back to XG 17.5.9...

     
    SFVH (SFOS 20.0.0 GA-Build222) - Last (re)boot on November 6th  2023
    Asus H410i-plus - Pentium 6605 Gold - 250GB M.2 PCIe NVMe SSD - 8GB - 3 ports
    [If any of my posts are helpful to you please use the 'Verify Answer' link]
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