Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 9 replies
  • Answers 1 answer
  • Subscribers 41 subscribers
  • Views 3573 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Problem XG125 and IP Printers

breda

Hi, we are having a problem with our XG125 and are Canon imageRUNNER ADVANCE Printers, are current setup is  XG125 with orbi mesh network. if we Plug the  Canon imageRUNNER ADVANCE Printers into the orbi satellites the printers can communicate with the computers without any problems, but if we use the ports on the  XG125 we can't see any of the printers form the computers, the printers are getting IP address, but we can't access them unless we go thru the orbi satellite, we have the  orbi router in AP Mode plug into port 1 LAN

 

Thanks 



This thread was automatically locked due to age.
  • 0

    Hi,

    when you plug the printer into the XG is it via a switch?

    You will need a rule/s to allow traffic between the various networks/XG ports and the printer XG port.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Thanks, rfcat_vk  for the reply no we have them plug into the XG, I looked at the Bridge  Interface and it shows  to zone LAN 

     

  • 0 in reply to breda

    Hi breda,

    things to check,

    1/. both ends are on autonegotiate

    2/. the cable is not a crossover

    3/. the speed the printer is connecting at.

     

    ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Thanks again for the help we are not using crossover from the XG125 I do have an unmanaged switch that I can get from different site

     

    the Printers  are using auto-detect  the Speed is 1000 Mbps via the orbi 

     

    I can't see any speed on the XG125 for the port 6 that I plug the printer into  it gives me IP but 100% loss on Ping 

  • 0 in reply to breda

    Hi Breda,

    please try a different port on the XG. Also what does the configuration of the port look like?

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to breda

    Hello Breda,

     

    who is serving as DHCP-server in your net?

    Is that "Orbi" AP bridging the wireless clients or is it routing? Means: does it hand out differenet IP addresses to the WiFi?

    In that case, you have to establish a route from and to that segment.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to PhilippRusch

    Hi, Philipp

    who is serving as DHCP-server in your net  we using the XG125 in router mode for DHCP

    Is that "Orbi" AP bridging the wireless clients or is it routing? Means: does it hand out differenet IP addresses to the WiFi? Orbi is in AP mode and receiving IP addresses from the XG125

    In that case, you have to establish a route from and to that segment.

    Thanks

    Mit freundlichem Gruß, Regards from Germany,

    Philipp

  • 0 in reply to breda

    Hello breda,

     

    I was a little bit unclear: If the ORBI is a bridge, you don't need a route.

    If is is acting as a router, you could check this by looking at the Wifi client's addresses, are they from a different net?

    Then, and only then, you would need to route between these nets.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to PhilippRusch

    I wanted to thank everyone for the help we found the problem  LAN to LAN (Any service) rule to the firewall to allow communication across the ports configured in the bridge. After this we saw the printer successfully be ICMP-reachable 

Unfiltered HTML