The device restarts automatically.

Question

For some time, XG Firewall has started automatically restarting at random intervals. He restarted 10 times yesterday. After starting, only information appears in the SYSTEM logs "Appliance started successfully.". Where to look for the reason, I will add that I am freshly replaced by the manufacturer for a new device, both router and power supply. But the problem has not been solved all the time?

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Eli · Accepted Answer

Hello Lukasz Rochowiak 
 I had a similar issue with a costumer were the XG Restarted at odd intervals. (Disk = OK, Cache = OK, No odd Traffic) 
 There is even an issue known in the forum: https://community.sophos.com/products/xg-firewall/f/hardware/113811/xg210-rev3-sudden-restart/419297 
 I have disabled the firewall-acceleration at the costumer XG and restarted the system. (Done over SSH) At system login: 
 4 - Device Console 
 system firewall-acceleration disable 
 
 That fixed the issue at the costumer until now - No report after implementation that the XG restarted again! 
 XG in question -> 230 
 Guide XG in question -> 210 rev 3 
 I would say try it out and see what happens. 
 Best regards 
 Eli.