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Lost Access to XG

Hello Team,

Today i realized i can't login to my router.

I have the right passwords since i haven't changed it and can't recall been hit on the head. But strange enough even sophos central where at least i have easy access to my firewall the damn thing is not connecting.

Am getting a strange error on sophos central when i try to pull my firewall : "The firewall is not responding. Please check you not experiencing internet issues" \

Help distressed brother

Thanks

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0 BeEf over 4 years ago

Are you trying to access through the webinterface? If some service is not known you see the login screen and when you try to access you get some password error message.

Maybe you should check the tomcat service: https://community.sophos.com/products/xg-firewall/f/authentication/96491/no-web-gui-internet-access-ok-ssh-access-ok-vpn-ok
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0 BeEf over 4 years ago

Are you trying to access through the webinterface? If some service is not known you see the login screen and when you try to access you get some password error message.

Maybe you should check the tomcat service: https://community.sophos.com/products/xg-firewall/f/authentication/96491/no-web-gui-internet-access-ok-ssh-access-ok-vpn-ok
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0 Chacha Kairu over 4 years ago in reply to BeEf

Hello Team,

My apologies for delayed update on this but i think i was abit damn since i forgot to specify the port number. So technically was login into the wrong portal (User Portal).

Thanks for the help
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