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XG 135 random reboots

I have a XG 135 running SFOS 17.5.8 MR-8 and it has very recently started to randomly auto reboot during the day. It has happened twice now on two separate occasions.

All I can see in the logs is that the device has started, and no reason given for the sudden reboot, and all statistics eg under Firewall Rules have reset to zero?

Anyone else experiencing this?

Louis

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0 Phaser over 3 years ago

Have an XG 106 that did the same. I doubled the ram to 8gig and turned off the auto updates and that was the end of the rebooting every 4 days.
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0 Phaser over 3 years ago in reply to Phaser

I take take that back. Just restarted but this time was up 10 days... hope a fix shows.
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0 LuCar Toni over 3 years ago in reply to Phaser

To all of you: This issue only on V17 or also on V18?

Do you use REDs?

In terms of V17, can you deactivate the firewall acceleration?

console> system firewall-acceleration disable

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0 Louis Swanepoel over 3 years ago in reply to LuCar Toni

Hi

The issue was resolved.

I noticed that the firewall would stop auto rebooting when I plugged out the WAN ethernet interface going to the internet router/gateway. The moment I plug the WAN IF back, the XG would instant hard reboot.

I changed the WAN IF from Auto Negotiate to Full Duplex 1000, and Auto rebooting stopped. Keep in mind that the WAN IF has been on Auto for months before this with no problem.
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0 Louis Swanepoel over 3 years ago in reply to LuCar Toni

Hi

The issue was resolved.

I noticed that the firewall would stop auto rebooting when I plugged out the WAN ethernet interface going to the internet router/gateway. The moment I plug the WAN IF back, the XG would instant hard reboot.

I changed the WAN IF from Auto Negotiate to Full Duplex 1000, and Auto rebooting stopped. Keep in mind that the WAN IF has been on Auto for months before this with no problem.
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