Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Still can't access default IP!

Hello, I am still unable to connect to the default address with the home version of XG Firewall. I have tried everything under the book and this is just a nightmare! It appears that the DHCP server during initial setup isn't working and my network (even IP scanners) can't find any live address of 172.16.16.16, it appears not to be broadcasting anything! If I hardline into the server that is running XG and set a static IP what am I supposed to do with Gateway and DNS? Also during first boot there were error messages containing to page cache, I dont know if thats a problem but I am sure having hell with this small mistake Sophos made...



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  • Would I still be able to make the XG Firewall my router if I use ESXi?
  • Yeah...but you will be adding a lot of complexity to the design. The UTM worked pretty well in ESXi but the XG firewall is still new.
  • How complex would it become do you think?
  • Tried with all the suggestions given in this forum. I still cannot access the XG Firewall web interface over the default IP.
    However when I install the firewall in HyperV everything work smoothly.
  • My theory is that you are both suffering from some kind of incompatible hardware with the Sophos. Can you list the NIC specifications here and that may help determine if it is the drivers for the NIC? I am using a atom d2500cc with intel 82574L onboard NICs. I also added a broadcom 10/100 fast ethernet PCI expansion NIC to the build. I don't remember the NIC specifics but it is using the broadcom netxtreme II CNIC Driver and is working fine.

    My opinion is that getting ESXi or Hyper-v working is not too difficult. I does make the networking concepts more difficult because you will be dealing with virtual networks and interfaces as well as the physical ones. I think it is a great way to continue learning but if this is an essential router in your home I would try something else.
  • I have a GA-C847N-D which has realtek NICs built into the motherboard. I was able to install and bring up the SFOS on this motherboard.
  • Have you tried adding the 172.16.16.16 subnet to your pc? I had to add another ip, try adding 172.16.16.10 to your adapter.

    JK

    CompKickers

  • Make sure the ether 0 is connected to your LAN switch. Set your IP V4 on our client nic to 172.16.16.17 , and your gateway to 172.16.16.16 If your your client is already on the domain use the domain controller IP for your clients DNS and the XG firewall as your secondary DNS
  • Just to keep this going to the extent it helps the OP, I am having the exact same issue, and it's driving me a little batty...

    Circumstances: (1) installed current version of firewall software successfully (as denoted by final line "password" after install sequence, and first boot and install of default config)... I've repeated this several times with bootable USB's from OSX, Windows and Ubuntu; (2) hardware being used is a Jetway Intel dual NIC Celeron N2930 Quad Core w/ 8GB RAM and a Crucial 250GB mSATA drive (tested and runs a variety of linux distro's just fine); (3) other data points: (i) it successfully configures the client connected to it with the DHCP server at 172.16.16.17 every time; (ii) I can SSH admin@172.16.16.16 w admin password indicating I've accessed the firewall, however I have to login to the https page to sign the license; (iii) I can successfully ping 172.16.16.16; (iv) confirmed gateway and DNS are 172.16.16.16 on the client; (v) have tried swapping the ethernet ports but connection fails from client; (vi) have tried accessing the https://172.16.16.16:4444 from Mac, Windows and Linux and failed every time and on every platform; (vii) have tried direct ethernet connection from Jetway/Sophos to the client and through a network LAN bridge; (viii) I've left it running for hours at a time to clear the "4 hours" referenced here multiple times; (ix) reviewed settings in BIOS of Jetway and all seem fine although open to brainstorms here on the CSM settings; (x) when an internet source is plugged into the second NIC ethernet port it passes internet traffic through to the DHCP client while still preventing access to the default admin IP.  I've read other reports of Jetway setups working with the Sophos XG firewall.

    So what am I missing....  

  • Not sure. Try accessing it from the public IP, and/or adding the IP the trusted sites in you browser. Other that that I can't think of anything else to try. But if I do I will post it.