Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 1 reply
  • Answers 1 answer
  • Subscribers 7 subscribers
  • Views 4808 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Profile installation failed

Angelo Valenti

I am trying to enroll an iPhone 8 plus, i OS 11 and am getting the following error:

 

Profile installation failed

The new MDM payload does not match the old MDM payload.

I have deleted the device and tried numerous times but get the same message. Any ideas?

 

Thanks,

Angelo



This thread was automatically locked due to age.
  • 0

    Hello Angelo, we're using Sophos Mobile Server 7.1.4 (rev 11838) and updated the app on all Iphones on the latest version via AppStore.

    So far no issues implementing Iphones 8, 8 Plus and Iphone X.

    As far as I know, please correct me should I be wrong, all mobile clients should be, at least, updated to ver. 7

     

    give it a try


    Cheers

     

    Franz

     

Unfiltered HTML