Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 17 replies
  • Answers 2 answers
  • Subscribers 9 subscribers
  • Views 37848 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

DEP Profile "assign User to device"

Andrew Mullins

Hello, Has anyone managed to get the DEP enrollment process to work with the "assign user to device" enabled in your Apple DEP profiles? i have the enrollment process working but when i enable "assign user to device" this i get the following message " the configuration for your iphone could not be downloaded from the "ORG" Invalid profile, if i disable this it works as expected/

also did you figure out how to apply your config?

thanks in advance.



This thread was automatically locked due to age.
Parents
  • +1

    Hi Andrew,

    please make sure that you have installed the latest SMC 6.1.12 patch available for download on sophos.com.
    It contains bug fixes around the DEP enrollment procedure which also affected the "Assign user" option.
    There was a bug within SMC where this option did not work if the user which was entered on the iOS device was unknown to the SMC server.

    Best regards
    Stefan

Reply
  • +1

    Hi Andrew,

    please make sure that you have installed the latest SMC 6.1.12 patch available for download on sophos.com.
    It contains bug fixes around the DEP enrollment procedure which also affected the "Assign user" option.
    There was a bug within SMC where this option did not work if the user which was entered on the iOS device was unknown to the SMC server.

    Best regards
    Stefan

Children
  • 0 in reply to SDU

    thanks, i wasn't aware of the updated patch, i only upgraded and patched upto the latest version in july, this has resolved the problems with my DEV sever, will be applying to the live next week.

    do you think there will ever be an option to choose the "device group" so when the process completes the relevant task bundle task starts?

    thanks

  • +1 in reply to Andrew Mullins

    Hi Andrew,

    with SMC 7 scheduled for end of this year there will be a new feature for DEP so you could specify a task bundle for DEP devices which should be executed when the enrollment finished.

    Best regards
    Stefan

  • 0 in reply to SDU

    thanks, we are already executing a task bundle when DEP enrollment finishes within SMC, i currently have it setup to deploy the task bundle via the "default" compliance rule, it just would be nice to have the ability upon enrollment to choose a specific device group therefor different sets of compliance rules to could be assigned which is relevant to the device group.

     

    thank for the continued support.

     

    Andy

Unfiltered HTML