Hi, Our Company has just started to implement Android Enterprise into our fleet. I have ran into some problems with the new Samsung Phones we are using, the A21s.
It seems that Samsung are now only allowing Samsung apps such as Samsung Email and Samsung smartswitch available via the Galaxy store and making them "not compliant" with the Google Play store, so we cannot download or manage them from there.
Which wasn't a real issue until we tried to use Samsung Smart Switch which was downloaded from the Samsung Galaxy store, it will not let it run, saying "Security Policy restricts the use of Smartswitch" . I have approved Smartswitch and ticked "allow run" in the Managed Play store but this does not seem to have any affect on the one installed from the Galaxy store.
My Question is , is there a way to manage Galaxy play apps ? or simply just Allow Samsung Smart switch ? All other apps from the Galaxy store I have tried work fine excepting smart switch, which our users need when transferring phones. Apparently Smart switch requires explicit "allow to run" to work .
Any help welcome.
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