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Android preset configuration outlook app

Tony Smith2

Hi,

 

I am new to using Sophos Central with mobile controls and am trying to setup a default task bundle that will silently install outlook and auto configure the application based on user.

so far I can get the mobile controls to install Outlook from the play store but the end user still has to configure it? The Sophos application currently offers "Email Configuration available" then shows a copy/paste list of values? our end users will not be happy with this level of interaction! 

Is it possible?

 

Many thanks,

Tony



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  • 0

    Hi Tony

     

    when I  first started  using Sophos I had similar issues.  I created a task having password, and restrictions and email profile sent to the device. when I was trialling this our company had 4-5 different phone manufacturers with lots of variant models.  I had different outcomes depending on the phone.

     

    My solution was to use the manufacturer mail client.

    the manufacturers below allowed for the mail client to prompt for the mail password and sets up the mailbox with a few  features like update security and activate administrator.

    Samsung, apple ,sonny. windows phone all worked fine

    HTC android 6 I could not get to work and did not give the mail configuration to Sophos control. this device I ended up using Sophos secure email with container access to get by until the contract was up.

     Hauweii and new HTCs prompted in the Sophos control client with the mail configuration

    so depending on the phone depends on the answer. when you look at creating profiles/ restrictions it shows blue to the right of the restriction and shows what manufacturer has provided access to this feature. usually Samsung knock LG and apple. I find with these phones I get the best results all others  are hit and miss

    my suggestion is that you speak with your company's provider and always get in trial devices of the models you want prior to deploying 

     

    our estate is now mainly Android Samsung, and apple now

Reply
  • 0

    Hi Tony

     

    when I  first started  using Sophos I had similar issues.  I created a task having password, and restrictions and email profile sent to the device. when I was trialling this our company had 4-5 different phone manufacturers with lots of variant models.  I had different outcomes depending on the phone.

     

    My solution was to use the manufacturer mail client.

    the manufacturers below allowed for the mail client to prompt for the mail password and sets up the mailbox with a few  features like update security and activate administrator.

    Samsung, apple ,sonny. windows phone all worked fine

    HTC android 6 I could not get to work and did not give the mail configuration to Sophos control. this device I ended up using Sophos secure email with container access to get by until the contract was up.

     Hauweii and new HTCs prompted in the Sophos control client with the mail configuration

    so depending on the phone depends on the answer. when you look at creating profiles/ restrictions it shows blue to the right of the restriction and shows what manufacturer has provided access to this feature. usually Samsung knock LG and apple. I find with these phones I get the best results all others  are hit and miss

    my suggestion is that you speak with your company's provider and always get in trial devices of the models you want prior to deploying 

     

    our estate is now mainly Android Samsung, and apple now

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