Auto Sync of Sophos Mobile App - DEP Deployment

Question

Hi Guys, 
 
 We have just started rolling out profiles via DEP Auto enrollment. However the task bundle does not start to install until the sophos control app has synchrionised and talked into the server. We are currently having to manually open the app on the device and then click sync. 
 
 Does anyone know of a way to force the app to sync automatically when first installed? 
 
 Thanks

Andrew Mullins · Answer

on every version of smc since dep was introduced in version 6 this has been an issue. unfortunately no way round this that i have found. wait for the app to sync or once you see that its installed simply open the app and the tasks are started.